Lost money through a fake UPI payment, online shopping scam, investment fraud or a suspicious link? If you are in Bihar, report the fraud immediately. Quick reporting can help the authorities and your bank take steps to trace or hold the money, although recovery is not guaranteed.

Here is a simple guide to reporting cyber fraud, finding your district cyber police station and following up on your complaint.

1 Call 1930 Immediately

If money has been debited from your bank account, call the national cyber fraud helpline 1930 as soon as possible.

Keep these details ready:

  • Your name and mobile number
  • Bank or UPI app used
  • Amount lost and transaction time
  • UPI transaction ID or bank reference number
  • Screenshots or other available evidence

Follow the instructions given by the helpline and save your complaint acknowledgement details.

2 File a Complaint Online

Visit the official National Cyber Crime Reporting Portal.

How to report:

  1. Open the website and select the option to report other cybercrimes.
  2. Register or log in using your mobile number and OTP.
  3. Choose the relevant category for financial fraud.
  4. Enter the incident details, transaction information and suspected account or phone details, if available.
  5. Upload supporting evidence and submit the complaint.
  6. Save the acknowledgement number so you can track the case.

Give accurate information and report the incident promptly. The portal forwards complaints to the relevant State or Union Territory police for action.

3 Inform Your Bank or UPI Provider

Do not wait for the police complaint to be processed before contacting your bank.

  • Call your bank's official customer-care number.
  • Report the unauthorised transaction and ask what immediate blocking or dispute options are available.
  • If necessary, block your card, UPI access or compromised banking credentials.
  • Record the bank complaint or service-request number.

Never share your PIN, password or OTP with someone claiming they can recover your money.

4 Find Your District Cyber Police Station in Bihar

You can start with the official Bihar Police website. It provides cybercrime reporting links, police-station services and a district police directory.

To find the right office:

  1. Open the Bihar Police district directory.
  2. Select your district.
  3. Check the available police officer and contact details.
  4. Confirm the cyber police station's address and visiting arrangements before travelling.
  5. Carry your online complaint acknowledgement, transaction records, bank complaint number and relevant screenshots.

If you cannot locate a district cyber police station, contact your nearest police station and ask where to report the case. Bihar Police also lists 1930 for cybercrime and 112 for emergencies.

5 How Can You Get Your Money Back?

There is no guaranteed refund process, but acting quickly gives the authorities a better opportunity to intervene.

After reporting the fraud:

  • Keep your cybercrime complaint number and bank reference number safe.
  • Follow up with your bank and the police officer handling the case.
  • Ask whether the disputed amount has been traced, put on hold or is awaiting further action.
  • Provide additional documents if requested.
  • Keep records of every complaint and follow-up.

The Government of India's cybercrime response system is designed to help authorities and financial institutions act quickly on reported financial fraud. Whether money can be recovered depends on the circumstances and the progress of the investigation.

Be careful of recovery scams: Anyone asking for an advance fee, OTP or banking PIN to “release” your recovered money may be attempting another fraud.

FAQs

Is 1930 available for cyber financial fraud in Bihar?

Yes. Call 1930 to report financial cyber fraud and follow the instructions provided.

Do I still need to file an online complaint after calling 1930?

Use the official portal and follow the helpline's instructions to complete and track your complaint. Do this promptly.

Can I report a UPI scam?

Yes. Report it through 1930 and cybercrime.gov.in, and inform your bank or UPI provider.

Will I definitely get my money back?

No. Early reporting can help, but recovery depends on whether the money can be traced or held and on the investigation's outcome.

Remember: Report quickly, contact your bank, save every acknowledgement and follow up with the relevant police station. The sooner you act, the better the chance of timely intervention.